Shipping Policy
 
Overview
The UnReal Florist delivers handcrafted faux flower arrangements and faux potted plants throughout Mainland UK. Delivery options vary depending on size, value and fragility.

Dispatch Times
Most standard products are dispatched within 2–3 working days.

Standard UK Delivery
Deliveries are made using DPD or Royal Mail. Tracking details will be supplied where available.

Large and Fragile Item Delivery
Certain statement arrangements and oversized pieces may be delivered personally by The UnReal Florist.

Personal Delivery Areas
Personal delivery for large awkward items may be available throughout the South West, along the M4, M5 and A303 corridors and within Greater London.

Delivery Access
Customers are responsible for ensuring safe and reasonable access to the delivery location.

Risk and Ownership
Ownership passes when full payment has been received. Risk passes upon physical receipt of the goods by the customer or their nominated recipient.

International Shipping
International delivery may be available by special arrangement. Import duties and taxes are the responsibility of the customer.

Delays
Delivery times are estimates only and delays beyond our control do not affect statutory rights.